Terms of Service
Please read these terms carefully before using our website and services.
Last updated: January 15, 2024 | Effective: January 15, 2024
Legal Agreement
These Terms of Service constitute a legally binding agreement between you and Joseann. By using our website, making purchases, or accessing our services, you agree to these terms.
Important Notice
If you do not agree to these terms, please do not use our website or services. Continued use of our services constitutes acceptance of any updates to these terms.
By accessing or using the Joseann website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. These terms apply to all visitors, users, and customers.
You may create an account to access certain features of our services. When creating an account, you must provide accurate and complete information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must be at least 18 years old to create an account and make purchases on our website.
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product information is accurate, complete, or current.
Product availability is subject to change without notice. We reserve the right to limit quantities and discontinue products.
Colors in product images may vary slightly from actual products due to monitor settings and photography conditions.
All prices are subject to change without notice, but changes will not affect orders already confirmed.
By placing an order, you represent that you are authorized to use the payment method provided and that all information is accurate.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
Payment is due immediately upon order placement. We accept major credit cards, PayPal, and other payment methods as displayed.
Order confirmations are sent via email. Please ensure your email address is accurate to receive important order information.
Shipping costs and delivery times are displayed during checkout and may vary based on destination and shipping method selected.
Risk of loss and title pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery.
Delivery dates are estimates only. We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.
International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
We offer a 30-day return policy for most products in original, unused condition with original packaging.
Beauty products must be unopened for hygiene reasons, except in cases of defects or damage upon receipt.
Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.
Refunds will be processed to the original payment method within 3-5 business days of receiving the returned item.
All content on our website, including text, images, logos, and designs, is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without written permission.
Product names, brand names, and trademarks belong to their respective owners.
Any feedback or suggestions you provide may be used by us without compensation or attribution.
You may not use our services for any unlawful purpose or in violation of these terms.
Prohibited activities include but are not limited to: fraud, harassment, spamming, or attempting to hack or disrupt our services.
You may not impersonate another person or entity or provide false information when using our services.
Commercial use of our website content is prohibited without express written consent.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate security measures to protect your personal and payment information.
You have rights regarding your personal data, including access, correction, and deletion rights as applicable by law.
Our products are provided "as is" without warranties of any kind, except as required by applicable law.
We disclaim all implied warranties including merchantability and fitness for a particular purpose.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or harmful components.
Some jurisdictions do not allow warranty disclaimers, so some of these terms may not apply to you.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages.
Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.
We are not liable for damages caused by your failure to follow product instructions or misuse of products.
Some jurisdictions do not allow liability limitations, so these terms may not apply to you.
These terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes will be resolved in the state or federal courts located in New York County, New York.
You consent to the jurisdiction of these courts for any legal proceedings.
If any provision of these terms is found unenforceable, the remaining provisions will remain in full force.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.
- • Material changes will be communicated via email to registered users
- • Continued use of our services constitutes acceptance of modified terms
- • We recommend reviewing these terms periodically for updates
- • Previous versions of terms are available upon request
Legal Questions?
If you have questions about these Terms of Service or need legal clarification, please contact us:
legal@joseann.com
Phone
1-800-JOSEANN
Mailing Address
Joseann Legal Department
123 Beauty Ave
Cosmetics City, NY 10001
United States
Terms Acknowledgment
By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
These terms were last updated on January 15, 2024, and are effective immediately for all users.